How often should contractors follow up with clients during a project?

Following up regularly with clients at key milestones and whenever changes occur is essential for several reasons. First, it helps maintain open lines of communication, which fosters trust and clarity. Keeping clients informed about the project's progress ensures that they are aware of developments, timelines, and any potential challenges that might arise. This engagement is crucial for managing expectations and allows for timely decisions, particularly if changes to the project are needed.

Moreover, regular updates can enhance the relationship between the contractor and the client, as clients typically appreciate being kept in the loop regarding the status of their project. This proactive approach not only mitigates misunderstandings but also enhances client satisfaction by demonstrating commitment to their needs throughout the project lifecycle. Therefore, establishing a protocol for consistent check-ins aligns with best practices in project management within the home improvement industry.